Betwinner Bangladesh: KYC & Anti-Money Laundering Commitment

At Betwinner Bangladesh, integrity and transparency are central to our operations. Our Know Your Customer (KYC) protocols and Anti-Money Laundering (AML) measures are designed to detect, prevent, and report any activity linked to money laundering, illegal financing, or other unlawful actions. We follow strict global compliance standards and apply robust security procedures across all regions where we operate.

KYC Process: Player Identification & Verification

1. Customer Identification

All new members must submit a valid government-issued ID (passport, national ID card, or driver’s license) along with a recent proof of address, such as a utility bill or bank statement.

2. Information Verification

We verify the authenticity of documents through secure, independent sources. This process includes both electronic checks and manual reviews to ensure accuracy.

3. Risk-Based Approach

Every account undergoes a standard verification process. Accounts deemed high-risk may be subject to enhanced due diligence to ensure complete transparency of player activities.

AML Measures: Monitoring & Compliance

1. Continuous Monitoring

Our automated systems track user transactions and behaviors 24/7 to identify unusual activity. Any suspicious patterns are promptly escalated to our compliance team.

2. Mandatory Reporting

We comply with all legal requirements, reporting suspicious activity to the relevant authorities without delay.

3. Risk Assessment

Regular evaluations help us identify emerging money laundering risks and adjust our monitoring systems accordingly.

Oversight & Staff Training

Dedicated Compliance Officer

A qualified AML compliance officer oversees the implementation of all KYC and AML procedures.

Ongoing Training

Staff members receive regular training on identifying suspicious behavior, following best practices, and staying updated with regulatory changes.

Internal Audits & Data Security

We conduct periodic audits to ensure our KYC/AML measures are consistently applied. Verification data and transaction histories are securely stored for 5–10 years in compliance with legal requirements, using advanced encryption technologies.

Awareness & Technology Integration

New employees receive in-depth training on AML practices, with annual refreshers to maintain a strong compliance culture. Betwinner Bangladesh also uses advanced software to monitor transactions in real time, reducing human error and improving threat detection.

Policy Updates

Our KYC/AML policies are reviewed annually to incorporate legislative changes and industry best practices. External experts may be consulted to ensure effectiveness.

Contact Us

For questions, clarification, or to report suspicious activity, email our Compliance Team at [email protected]. All reports are handled confidentially to safeguard our community.